When the 17 year old ordered the pizza online, it was quite the usual boring process it always is. My card was charged, the email saying it was on the way came, blah blah blah. But when the status said it was delivered and we still had no pizza, I became suspicious.
I called up the local location we ordered the pizza from and they let us know one of the drivers had slipped on some ice and got hurt. I felt so bad for the driver and they apologized and said they’d give us some coupons for free pizza for the inconvenience. I accepted. They were remaking the order so it would be fresh and it would be coming out with a different driver.
Then, again it took too long. We didn’t receive a call, so I had to be the one to call again. They insisted our driver was on the way, but it had been quite a long time, so even though they apologized, I was becoming quite annoyed. It was a school night and it had already been a couple hours past the time we initially ordered. The kids needed to get fed and get to bed. Also, I’m pregnant and I was hungry and emotional and vulnerable.
The driver finally gets to our house shortly after I called, so we’re thinking the ordeal is over. But, not quite. He locks his keys -- and our pizza -- in the running car. I actually felt bad for the driver. However, our family still had the issue of hungry kids on a school night with a hungry hormonal pregnant mama bear. He also explained that his GPS led him to the wrong address initially and that’s why he was a bit late.
I let the driver use our phone to call the pizza joint and let them know his predicament. However, they did nothing to help their driver get back into his car and we hope they didn’t fire him over it. They did promise to send out our order once again with another driver. After I let the driver use my phone to get some help, I called them back to explain it had been 2 ½ hours and we really just needed our food. I was actually quite nice, considering.
However, we did end up getting all of the pizza for free on manager approval. But we still had to wait for them to make our order yet a third time. Thank goodness, it did eventually arrive -- over 3 hours after the initial order. The kids were tired and cranky, Rich was ready for bed, and my pregnant self was ravenous and exhausted. I did still tip the drivers, as it wasn’t their fault. So, I guess it wasn’t completely free. But that was my choice and the pizza part was free. Despite the huge and weird scenario that is likely to never happen again, we ate and enjoyed our very free, very inconvenient pizza.
But hey, it was free! And at that point, it tasted like the best pizza we ever had. We even had leftovers for another night and now have coupons for more free pizza.
I can’t guarantee this exact scenario will ever happen to anyone again. However, should you want free pizza, this is surely the way to get it.
*Note: I’m purposefully not mentioning the pizza company this happened with (and please don’t ask because we won’t answer). This was a very freak and unusual situation that is likely to never happen again and wasn’t necessarily their fault. One driver got injured on some dangerous ice during a snowstorm and the other just had bad luck. We don’t wish them bad business. But there’s no way we could go through that and not write about it. No way!